Maintenance and evolution of enterprise systems

We help businesses that rely on custom software with ongoing maintenance, bug fixes and continuous development of their systems.

Kicol — System Maintenance
24/7 Support
Senior Team
Agile Processes

Does your system need continuous technical support?

If you recognize any of these scenarios, we can help your company regain technological control.

Recurring Errors

Problems that no one can permanently resolve and that impact your operations.

Unavailable Developer

The original developer is no longer available and your company has no technical support.

New Features Needed

The system works, but needs new features to keep up with business demands.

Fear of Changes

Afraid to modify the system and compromise operations due to lack of documentation or testing.

Migration Required

Technology migration is needed, but there is no internal capacity to carry out the process.

Degraded Performance

Slow system and users complaining about poor experience and daily productivity.

Our specialized services

Technical solutions for businesses that need stability, evolution and continuous support for their systems.

Technical System Maintenance

Continuous maintenance, bug fixes, monitoring and technical support to keep your system stable and functional.

  • Critical bug and failure fixes
  • Proactive performance monitoring
  • Security updates and patches
  • Technical support with defined SLA
  • Intervention documentation

Legacy Systems

Analysis, stabilization and evolution of old systems. We maintain what works and improve what needs it.

  • Legacy code analysis and auditing
  • Stabilization and vulnerability fixes
  • Documentation of undocumented systems
  • Preparation for gradual migration
  • Support for discontinued technologies

Custom Development

New features, integrations and modules developed according to your business needs.

  • New features and modules
  • API and third-party integrations
  • Custom dashboards and reports
  • Process automation
  • Testing and quality assurance

Migration & Modernization

Safe and planned migration of old systems to modern technologies, without data or functionality loss.

  • Current system mapping and assessment
  • Phased migration plan
  • Data migration without loss
  • Comprehensive regression testing
  • Controlled coexistence period

Technical expertise with dedicated support

Specialized technical team with proven processes and transparent communication.

Specialized Technical Team

Senior developers specialized in PHP, Laravel, legacy systems and infrastructure.

Clear and Direct Communication

Dedicated support with regular meetings and language you understand.

Documented Processes

Every intervention is planned and documented. We don't experiment with your system.

Security & Stability

Total focus on data security and stability of your business-critical operations.

Fast Response

Technical support with defined response times to ensure business continuity.

Global Support

International presence to provide quality technical support across different time zones.

How it works

A simple and transparent process, from diagnosis to solution.

1

Initial Meeting

We talk with you to understand your system, problems and priorities.

2

Technical Diagnosis

We analyze the code, infrastructure and identify critical points.

3

Technical & Commercial Proposal

We present a clear action plan with defined timelines and costs.

4

Continuous Follow-up

We execute the fixes and maintain regular technical follow-up.

Companies that trust Kicol

Systems that cannot go down, in sectors where mistakes are expensive.

Legal and public registry

A platform serving around 30 registry offices

A portal where citizens request certificates, schedule weddings, notarise signatures and check property records, with a dedicated panel for each office. Legacy system support and infrastructure migration in a regulated sector.

Food and retail

A frozen food chain with 4 stores and an online shop

The entire management system: point of sale, tax documents, multi store inventory, delivery routing and food delivery integration. The legacy system and the new one share the same database, with no downtime.

Franchised fashion

A circular fashion network with over 900 invoices issued

The whole network system built from scratch: item curation, a points wallet used as internal currency, quotes with an expiry date, returns with refunds and service invoice issuing.

4

PHP generations running in production at once

8

sectors served

4 years

specialising in the Tray platform

2 countries

support in Brazil and Portugal

Vi Pratas Rio Butcher Deep Freeze

Not every client appears here: some operate in sectors with confidentiality clauses. In a meeting, we present each case with names and detail.

Partners

Platforms we hold a formal partnership with. If your operation runs on one of them, we speak the same language from day one.

Tray
NuvemShop
Bling
FlowBiz

Integrations we master

Services we have already put to work in client systems, in production.

Asaas
Cielo

We also integrate FocusNFe, WhatsApp Business by Meta, Google, iFood, Frenet, Rede and Mercado Pago.

All trademarks belong to their respective owners.

Need technical support for your system?

Get in touch and receive a free initial assessment.

Schedule a technical meeting

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